Privacy Policy

1. Introduction

Welcome to Avantika Resume Builder ("Avantika Resume Builder", "we", "us", or "our"), operated by Mayank Gaur at https://avantika-resume-builder.vercel.app. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our SaaS platform, website, and related services (collectively, the "Service").

By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this Privacy Policy, please discontinue use of the Service immediately.

2. Information We Collect

We collect several types of information to provide and improve our Service:

2.1 Personal Information

• Full name, email address, and password (for account registration)
• Phone number and residential/billing address (for payment processing)
• Profile photo and professional information entered in your resume
• Employment history, education, skills, and other resume content

2.2 Payment Information

• Payment card details (processed securely via Razorpay — we do not store raw card data)
• UPI IDs, net banking information (handled directly by Razorpay)
• Billing address and GST details (if applicable)
• Transaction IDs and payment history

2.3 Usage Data

• IP address, browser type, and device information
• Pages visited, time spent on pages, and click behavior
• Log data and error reports
• Resume creation activity and feature usage patterns

3. How We Use Your Information

We use the collected information for the following purposes:

• To create and manage your user account
• To provide, operate, and maintain the resume builder and related features
• To process subscription payments and manage billing
• To send transactional emails (receipts, account confirmation, password reset)
• To send product updates, newsletters, and promotional offers (with opt-out option)
• To improve our platform using aggregated, anonymized analytics
• To provide customer support and respond to your queries
• To comply with legal obligations under Indian law
• To detect and prevent fraud, unauthorized access, and security threats

4. Payment Information Security

All payment transactions on Avantika Resume Builder are processed through Razorpay Software Private Limited, a PCI DSS compliant payment gateway. We do not store, transmit, or have access to your raw payment card details (card numbers, CVV, expiry dates).

• All payment data is encrypted using 256-bit SSL/TLS encryption
• Razorpay is PCI DSS Level 1 certified — the highest level of payment security
• We only store anonymized transaction IDs and payment status for billing records
• Your UPI or card data never touches our servers

For Razorpay's privacy practices, see: razorpay.com/privacy

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform.

• Essential Cookies: Required for login sessions and core functionality
• Analytics Cookies: Help us understand how users interact with our platform (e.g., Google Analytics)
• Preference Cookies: Remember your settings (language, theme)
• Marketing Cookies: Used to deliver relevant advertisements (opt-out available)

You can control cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.

6. Third-Party Services

We integrate with trusted third-party services to deliver our platform:

• Razorpay – Payment processing (PCI DSS compliant)
• Google Analytics – Website usage analytics (anonymized)
• Vercel – Hosting and infrastructure
• OpenAI / AI Providers – AI-powered resume suggestions (no PII shared)
• Resend / Email Service – Transactional email delivery

Each third-party provider operates under their own privacy policies and is contractually obligated to protect your data. We do not sell your personal information to any third party.

7. Your Rights

As a user, you have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data we hold
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your account and associated data
• Right to Portability: Export your resume data in standard formats
• Right to Opt-Out: Unsubscribe from marketing emails at any time
• Do Not Sell My Personal Information: We do not sell or share your personal information with third parties for their own marketing purposes

To exercise any of these rights, email us at support@avantika-resume-builder.com with the subject line "Privacy Request".

8. Data Protection & Retention

We implement industry-standard security measures to protect your personal information:

• All data is encrypted in transit using HTTPS/TLS
• Passwords are hashed using bcrypt — never stored in plain text
• Access controls restrict who can view personal data internally
• Regular security audits and vulnerability assessments

We retain your personal data for as long as your account is active. Upon account deletion, your data is removed within 30 days, except where we are legally required to retain records (e.g., financial transactions for tax compliance under Indian GST laws).

Your data is stored on servers located in India and/or the European Union (Vercel infrastructure). We comply with applicable data protection laws including the Information Technology Act, 2000 and SPDI Rules, 2011.

9. Contact Information

For any privacy-related questions, data requests, or concerns, please contact our Data Controller:

We will respond to all legitimate privacy requests within 72 hours.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or by posting a prominent notice on our website. Continued use of the Service after changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.